Info

SHIPPING

 

As all items are handmade to order, please allow approximately 1-2 weeks for production in addition to shipping time. For custom orders please allow up to 3 weeks for production. If you need an order expedited, contact me at info@AVILLAjewelry.com, and I will try my best to accommodate you.

All domestic orders are shipped via USPS Priority Mail with tracking.

 

JEWELRY CARE/ INFO

 

All AVILLA jewelry is made from brass and sterling silver, as these metals age beautifully with proper care. I finish each piece with a slight matte finish and left uncoated to encourage patina to form over time, giving the jewelry the aura of an ancient treasure. If you prefer shine, a small polishing cloth is included with each order.

 

Here are a few suggestions on caring for your pieces:

∆ Store jewelry in a dry place when not wearing.

∆ Avoid unnecessary moisture from oils, lotions, etc.

∆ Jewelry is handmade, but not unbreakable. Please treat with care.

 

All ear hooks are made from 14k gold fill wire. Brass stud style earrings come with sterling silver posts and backs.

Gold fill posts and backs or clear sealant coating for brass pieces are also available by request for an additional fee. 

 

REPAIRS/RETURNS

 

I am happy to repair (if possible) your jewelry for free for the first year after purchase.  After a year, a small repair fee will apply.

Since jewelry is made-to-order, returns are not accepted unless an item is damaged upon arrival. Jewelry can be exchanged for store credit or another item within 14 days of receipt. Items must be in original condition and buyer must assume shipping costs.

 

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CONTACT

For any inquiries, contact Michelle at info@avillajewelry.com.